
State Farm® Insurance Agent Matt Kwiatkowski
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jackson neal
April 10, 2025
"Great service from Sarah, she was awesome!"
"Jackson, thank you for your wonderful review! I'm glad to hear that Sarah has been so helpful and kept you informed throughout the process. We strive to provide excellent communication and support to all our customers. If you need any further assistance, please don't hesitate to reach out. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
Angela Imel
April 10, 2025
"Drew and Sarah are 👏 AMAZING!! I was so happy when Drew helped me. I would of hugged him and kissed him If he was in front of me.. 😁😁😁😁 I had called 6 company turned me down. When Drew told me he could help me. I almost cried I was do happy. They are great customer service people. They need a raise.. I.love your company and people..🥰😍🥰😍 Thank you again. ANGELA IMEL .. ."
"Angela, thank you so much for your wonderful feedback! I'm truly glad to hear that Drew and Sarah made such a positive impact on your experience. It's fantastic to know that they were able to assist you when others couldn't. Your kind words about our team mean a lot, and we're grateful to have you as part of our community. If you ever need anything else, don't hesitate to reach out!"
Malaki Linden
April 3, 2025
"Great customer service. Sarah looked out for me and got me the right information I needed!"
"Thank you, Malaki! I'm happy to hear that Sarah was able to assist you with the information you needed. We appreciate your feedback and are always here to help with any questions or needs you may have in the future."
Pamela Rowley
April 1, 2025
"Incredible! I had not even considered State Farm, as I always have just sought out the bare minimum. I thought I was getting a lower price going with other "low coverage/ low rate" companies. I was shocked at how good of a rate State Farm could provide with superior coverage. Also, Drew was excellent to work with. He was of good character, fun and easy to talk to, knowledgeable, thorough, and efficient!! Thank you Drew and State Farm for the privilege of doing business with you!"
"Thank you, Pamela, for sharing your experience! I'm glad to hear that Drew made a positive impression with his character and expertise. It's wonderful to know that we can offer you a competitive rate with superior coverage. Should you have any questions or need further assistance, please feel free to reach out. We're here to help!"
Katherine Hennessey
April 1, 2025
"Drew was great!"
"Katherine, thank you for sharing your experience! I'm glad Drew was able to assist you with your insurance transition and help you take advantage of the student discount and Drive Safe & Save program. It's wonderful to know that you found the process pleasant and that Drew's support made a difference. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Hazel Hatman
April 1, 2025
"Drew Johnson was very helpful!!"
"Thank you, Hazel, for sharing your experience! I'm happy to hear that Drew was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Lakisha James
March 27, 2025
"I was searching for cheaper car insurance and I was referred to State Farm. Upon being connnected to the agent to canceling my previous insurance everything was handled expeditiously. The agent who assisted me was Robert whom was employed out the Franklin, Indiana office. I highly recommend him if you're in the need of insurance. He was very personable and informative about my options of not only car insurance but home, renters and life insurance also. Once again I highly recommend contacting Robert if you're in the need of any kind of insurance."
"Thank you, Lakisha, for sharing your experience! I'm delighted to hear that Robert was able to assist you so effectively and provide valuable information on various insurance options. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out."
Hildera Cherry
March 26, 2025
"Very informative and helpful"
"Thank you, Hildera, for your kind words! I'm glad to know you found the information helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Audreona Sarellano
March 3, 2025
"I am incredibly grateful for Alivia’s kindness and willingness to help. She consistently goes above and beyond to answer any questions I have. Highly recommend!"
"Thank you, Audreona, for your wonderful feedback! I'm so happy to hear that Alivia has been such a great help to you. Her dedication to going above and beyond truly makes a difference."
megan furber.
March 1, 2025
"Drew Johnson was super helpful and provided a lot of valuable information. I’d recommend to anyone for their insurance needs!"
"Thank you, Megan, for your wonderful feedback! I'm delighted to hear that Drew was able to provide you with helpful and valuable information. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime. We're here to help!"
Michael Hennessey
March 1, 2025
"Drew Johnson helped me a lot with my policy, added renters insurance for me. Very nice young gentleman."
"Thank you, Michael, for sharing your experience! I'm happy to know that Drew was able to assist you with your policy and insurance. It's wonderful to have team members like Drew who are dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Evanski
February 28, 2025
"Alivia is the best!!!"
"Thank you, Evanski! We're so happy to hear that you think Alivia is the best. She's a fantastic part of our team, and we're grateful for her dedication. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
Kaitlyn Gonzalez
February 28, 2025
"I trust Alivia Brewer with all of my insurance needs! She’s the best!"
"Thank you, Kaitlyn! We're so happy to know that Alivia has earned your trust with your insurance needs. She's truly dedicated to providing the best service possible. If you ever need anything else, feel free to reach out to our office. We're here to help!"
John Kahle
February 27, 2025
"Matt was incredibly professional, responsive and very helpful in securing our homeowner's coverage."
"Thank you, John, for your wonderful feedback! I'm glad to know that you found our service professional and helpful in securing your coverage. If you have any more questions, feel free to reach out. We're here to help!"
Richard Johnson
February 26, 2025
"I've been with this provider for decades and am very pleased with the service I have gotten and am still receiving. They are a good company."
"Thank you, Richard, for your loyalty and positive feedback! I'm happy to know that you've been satisfied with our service over the years. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
Michael Wingo
February 15, 2025
"After being with them a couple years my auto rates went up drastically in the middle of 6 months term period (no accidents, no tickets). I went to office 2 or 3 times, staff could not answer questions for me they blamed it on underwriting mistakes. Said they would get back to me. After a week or so found new company, switched and drove to Franklin to cancel policy and was told they were still working to get me an answer. Policy cancelled. Now I get junk mail twice a week telling me I can "put around $694 back into your pocket every year." B.S. They obviously have pretty poor customer service and have no idea what the "home office" is doing to their customers"
"Michael, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Matt"
Katherine Hennessey
January 31, 2025
"Drew Johnson was extremely helpful when I called in with questions about my policy. Drew was informative, friendly, and overall made our phone call a pleasant experience with his light hearted attitude and kindness. I will continue to work with Drew for future endeavors!"
"Katherine, I'm happy to hear that Drew was able to assist you with your policy questions and that his friendly and informative approach made the call enjoyable. We're grateful to have him on our team. If you need any further assistance or have questions in the future, don't hesitate to reach out!"
Jennifer Karnes
January 30, 2025
"Worked with both Bryan and Sarah. They were super helpful and made the transition from my old insurance company to state farm seamless."
"Thank you, Jennifer! I'm glad to hear that Bryan and Sarah were able to assist you effectively and make your transition to State Farm smooth. We appreciate your feedback!"
Ross & Connor Carter
January 30, 2025
"Noah and Sarah did a great job starting our policy and getting us enrolled in all our savings programs."
"Thank you, Ross and Connor, for sharing your experience! I'm happy to know that Noah and Sarah were able to assist you effectively in starting your policy and enrolling you in the program. Their dedication is truly appreciated. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Jay Salinas
January 23, 2025
"Drew Johnson was very professional and helpful."
"Thank you, Jay, for sharing your experience! I'm glad to know that Drew's professionalism and helpfulness made a positive impact. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
J
January 22, 2025
"The team at Kwiatkowski State Farm has been great to work with. They're always knowledgeable and friendly. Sarah has been an excellent agent and is always ready to help us out! They make insurance easy and understandable."
"Thank you, J, for your wonderful feedback! I'm delighted to know that our team has been great to work with and that Sarah has been an excellent agent for you. It's fantastic to hear that we make insurance easy and understandable. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Zoe Bales
January 18, 2025
"The agents at Kwiatkowski State Farm have been extremely helpful, informative, and friendly. We’ve worked with Sarah a few times in particular, and she is always ready to answer any questions and make sure everything looks right on our account. She is very thorough!"
"Thank you, Zoe, for your wonderful feedback! I'm delighted to know that our team, especially Sarah, has been helpful, informative, and friendly during your interactions. Her dedication to ensuring everything is right on your account is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Nicholas White
January 17, 2025
"I had a great experience working with Sarah. She exceeded my expectations and was very friendly!"
"Thank you, Nicholas! I'm happy to know that Sarah made your experience so positive and exceeded your expectations. Her friendly nature is truly an asset to our team. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Matthew Albrecht
January 15, 2025
"Brian and Sarah were quite helpful in assisting me set up my auto insurance. Brian was very reasonable and personal. Highly recommend."
"Thank you, Matthew, for your recommendation! I'm glad to hear that Brian and Sarah were able to assist you effectively with your insurance setup. Their dedication to providing reasonable and personal service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
jim Cairel
January 15, 2025
"Robert Craven was very helpful in getting me switched over to State Farm Insurance. Robert Craven didn't miss a thing and was able to get me much more auto and home insurance and with minimal increase in payments! Thanks Robert Craven Jim Cairel"
"Thank you, Jim, for sharing your experience! I'm delighted to know that Robert was able to assist you in transitioning to State Farm Insurance smoothly. It's fantastic that he could enhance your coverage with minimal changes to your payments. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"